We are delighted to announce that Neptune Hotels Resort, Convention Centre & Spa will open on July 1, complying with the highest hygiene and cleanliness standards. In order to protect you and ensure you feel safe, we will make certain that all new rules and restrictions will apply.
When you arrive at Neptune Hotels our staff will act as your guide, sensitively communicating all the new hygiene, health and safety measures so you can move seamlessly around Neptune Hotels, knowing that you’re being looked after with the greatest care.
Our cleaning & hygiene protocols meet both the Governmental and Tour Operators' guidelines for approved effective use against viruses and bacteria. Our teams carefully follow the adequate cleaning, sanitation, and disinfection procedures. We politely request that you act responsibly and adhere to our health and safety guidelines at all times. Rest assured we will not only meet all new health measures, but also go above and beyond to ensure you feel as safe as possible.
We encourage you to visit on our website the Covid-19 page, which briefly presents the hotel's policy with regards to the hygiene measures we have taken, and the FAQ updated page with answers to commonly asked questions or you may read the letter of the Mayor of Kos Island. At the same time, our team is available to help you with any assistance you may require. We trust these actions will help put your mind at ease and we promise to keep you updated whenever is required.
We wish you a safe and happy summer and we would be delighted if you could join us!
Till then, stay safe.
updated 26th of June 2020